Frequently Asked Questions
If you have any other queries, please get in touch!
BuilderMatch.ai is an AI-powered platform that connects homeowners with trusted, verified tradespeople. It makes finding the right professional simple, fast, and stress-free.
Homeowners describe their project and receive matched quotes from verified tradespeople nearby. Tradespeople browse live jobs, submit quotes, and win work through the platform. AI helps match jobs to the right skills and location.
Homeowners looking for trusted professionals for home improvement, repairs, and renovations can use BuilderMatch.ai for free. Tradespeople and contractors can join with a subscription plan to receive leads and grow their business.
Create a free homeowner account, describe your project (you can upload photos), set your budget, and post your job. Verified tradespeople in your area will be notified and can send you quotes to compare.
Yes for homeowners — posting jobs, receiving quotes, and comparing professionals is free. Tradespeople pay a monthly subscription (Basic, Pro, or Premium) to access leads and platform tools.
Tradespeople complete identity and business verification, upload required documents, and pass our review process before they can quote on jobs. Profiles show verification status so homeowners can hire with confidence.
Post your job with a clear description and photos. Matched tradespeople will submit quotes you can compare side by side — including price, reviews, and profile details — before you choose who to hire.
After signing up and choosing a plan, tradespeople receive job leads matched to their trade, service area, and availability. Leads appear in the dashboard so you can review details and submit quotes quickly.
Lead access is included in your monthly subscription plan. Plans differ by how many leads you receive per month and the tools included (featured profile, priority support, analytics, and more). See our Pricing page for details.
Yes. Once connected through a job or quote, homeowners and tradespeople can message each other securely within BuilderMatch.ai so project details stay in one place.
We use industry-standard encryption and secure payment partners. Your card and billing details are never stored in plain text, and transactions are processed through trusted payment providers.
You can edit or close your job posting from your dashboard before you hire someone. If you need to change details after quotes have been received, update the job or message tradespeople directly through the platform.
We encourage clear agreements before work begins. If there is a dispute, contact our support team with job details. We help facilitate resolution between homeowners and tradespeople and take platform misuse seriously.
Email us at contact@company.com or call (414) 687-5892. Our team is available to help with account, billing, and job-related questions.
Yes. Download BuilderMatch.ai on the App Store or Google Play, or scan the QR code on our website to get the app and manage jobs and quotes on the go.
After a job is completed, homeowners can leave a rating and review for the tradesperson. Reviews build reputation on profiles and help future customers choose trusted professionals.
Yes. Homeowners can save tradespeople to a favorites list from their profile so you can quickly invite or hire them again for future projects.
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